How to & Frequently Asked Questions
FAQ For General Users:
Mail related:- How to...
- Obtain a UCSD network username and password
- Check my UCSD network password
- Change my UCSD network password
- Check the popmail server status
- Configure an E-mail client (Mail, Eudora, etc.)
- Set up a vacation message on a UCSD popmail account
- Switch from Eudora to Mail with the help of Eudora Mailbox Cleaner
- Set up Mail using IMAP
- Convert existing account from POP to IMAP
- Filtering SPAM (junk e-mail)
- Secure E-Mail while traveling
- Help - I'm having trouble with e-mail from off campus
- Find the mailing list serves and add myself to one
- Finder keyboard shortcuts
How to...- Check for the latest versions of OS and software
- Change your password on igpphome server
- Eject an Audio Disc that refuses to eject
- Connect to a remote system via AFP (Apple File Protocol)
- Enable Screen Saver
- Lock the screen with a password
- Access your home directory on the server
- Permanently dismiss the "Workgroup Management" window at login
- Add the IGPP and UCSD LDAP directories to Address Book
- Change the default application to open PDF files
- Repair a broken link in the Dock
- Find a computer's serial number
- Find a computer's ethernet hardware address (MAC Address)
- Take a snapshot of the screen as an image file
- What is the difference between a local and mobile account, and which am I using?
- Create a local account on your machine
- What is a keychain and how do I reset my password?
- Fix a keychain problem
- Delete a keychain
- I do not have permission to access the folders that are in the sidebar of the Finder window. How can I fix this?
ChronoSync related:
- How does ChronoSync work?
- ChronoSync's settings for IGPP Users
- Which files are backed up?
- Received E-mail with Subject: "ChronoSync Notification (w/Errors)"
- How to upgrade ChronoSync
- Activating ChronoSync's new Archive feature
- Error: "Cannot locate target(s)"
- Message: "The 'Wake system to synchronize' administrative authorization has expired."
- How to recover a file from your ChronoSync backup
- How to change your password
- More ChronoSync FAQ's from Econ
Other Applications:
- Set up Sophos Anti-Virus to AutoUpdate outside the UCSD campus network
- Sophos Anti-Virus AutoUpdate on Mac OS X
- Set up tn3270 (ADCOM, Stunnel) to connect properly
- Run Matlab from outside of UCSD campus
- Workaround for the 10.5 X11 Global Paths Issue
- Matlab Error: number of maximum users exceeded
- Setting path for TeXshop
- Installing X11 and Xcode Tools
- Get NeoOffice, the (free!) Open Source alternative to MS Office
- Setting path for Fink
Network related:
- Check your UCSD network password,
used to control access to network services - Different methods of filesharing
- Hosting files and web pages on igpphome
- Setting up an IGPP Instant Messaging (jabber) account
- How much space does my Home Directory take on the Server?
- Setting up VPN
- VPN not working for off-campus E-mail?
- My VPN connection stops working after my machine goes to sleep multiple times, what's the work around?
- Why can I not SSH into my account on igpphome?
- Reach your network home directory on igpphome via SSH, SCP, or SFTP
- Request to restore files from tape backup
- What to do when you cannot ssh because of an RSA key change
Printer related:
- How to set up additional IGPP printers
- How to add individual printers
- How to set a default printer to be automatically selected each time
- How to print from command line using
LPRin Mac OS X - I don't work at IGPP, can I still pay to print to one of the large format plotters?
- What causes a 79.00FE Printer Error?
- How to use a PowerBook G4 with the display closed
- What to do with a laptop before going on vacation
- When you are locked out of your laptop
AppleCare & Warranty related:
Policy
How to run Matlab from off campus:
1. To run Matlab on your computer from off campus you must first install VPN. Follow the step-by-step instructions listed on how to set up and use VPN. (NOTE: when you connect to the UCSD VPN, use the allthruucsd profile, not the split profile.)
2. Once you have connected to the UCSD VPN you can launch Matlab from your Applications folder.
TextWrangler:
TextWrangler is a powerful gerneral purpose text editor. One of its features allows you to convert a Word document to a plain text file that can be edited in Unix.1. Download and install the TextWrangler OS X disk image by dragging the application to your Applications folder.
2. Launch TextWrangler and open the Word file that you wish to convert.
3. From File > SaveAs > Options menu, select UNIX line break.
How to change your password:(OS 10.4 users: See Here)
If your current password has been set to the default:Please take a moment to change your password from the default (call x41753 if you don't know what the default password is). Accounts with default passwords is automatically locked after 7 days from the day of creation as well as accounts that have been inactive for 6 months.
1. Follow steps 1-2 on how to connect to a server here.
2. When you are prompted to enter your user name and password, click on the Options... button.
3. The following window will appear. Make sure that the Allow Clear Text Password box is not checked.
Click on Change Password...
4. Enter your old (current) password in the first text field. Enter and confirm your new password, and click on OK.
This will change your password on your machine as well as on the igpphome server.
Repairing a broken link in the Dock:
1. If an Application or a document in your dock has been deleted or moved, the icon may look something like this: 
2. To fix the link, first remove the icon from the dock. To do this, click on the icon and drag it away from the dock.
3. Locate the application/document and simply add its icon back onto the dock.
Removing and adding items to the sidebar in Finder:
If you see the following in the sidebar of a Finder window, you can easily replace them with your folders that are in your home directory.
1. In the Finder, go to your home directory by pulling down the Go menu and choosing Home.
2. Remove each of the folders with a minus sign from the left sidebar by dragging them out of the sidebar.
3. Now, drag any folder or document that you wish on to the sidebar.
Setting up additional IGPP printers:
Applies to 10.3 ONLY. Users of OS 10.4 should look to the other page.1. Open the System Preferences application.
2. Click on the Print & Fax icon.
3. Click on the Set Up Printers... button. This will launch the Printer Setup Utility.
4. In the Printer List window click on the Add icon located in the toolbar.
5. Choose AppleTalk from the pop-up menu.
6. Select the printer name that you wish to add and click on the Add button.
7. If you are using a laptop, then you will also need to add the same printer under IP Printing. Click on the Add icon again. Choose IP Printing from the pop-up menu.
In the Printer Address and Queue Name text fields enter the printer's address (printername.ucsd.edu). Select the model of the printer from the Printer Model pull down menu. If you do not know the model of the printer, you can look it up here. Click on the Add button to add the printer.
Setting the path for TeXshop
1. Open TeXshop program and go to preferences.
2. In the preferences window click on the engine tab and change the path settings to /sw/bin.
What to do when the "Workgroup Management" window pops up at login.
Uncheck the top box which says "Enable Workgroup Management". And Then check the bottom box that says "Remember my preference". If you want to access the Workgroup Management screen again, hold down the option key while you log in.
